At Insurance Pay 365, we strive to provide reliable and high-quality insurance payment services that meet your expectations. We understand that certain situations may require a refund, and this Refund Policy explains the conditions under which refunds may be issued.
Refund requests may be considered under the following circumstances:
Policy Cancellation Within the Cooling-Off Period:
If you cancel your insurance policy within the designated cooling-off period stated in your policy documents, you may qualify for a full refund.
Payment Processing Errors:
If a transaction is processed incorrectly due to a technical or administrative error, we will promptly review the issue and issue a refund where appropriate.
Service Issues or Agreement Breach:
If services were not delivered correctly or were inconsistent with the agreed terms, your case may be evaluated for a potential refund.
Most insurance policies include a cooling-off period, typically 10 to 30 days from the date of purchase. During this period, you may cancel your policy and receive a full refund, provided no claims have been filed.
Please review your specific policy documents, as cooling-off periods and conditions vary depending on the insurer or plan.
Some payments and services are non-refundable, including:
Payments made after the cooling-off period ends
Customized or specialized insurance services
Administrative, service, or processing fees listed in your policy
Refunds are issued using the same payment method used during the transaction.
Please allow 7 to 15 business days for the review, approval, and processing of your refund. Processing time may vary depending on your bank or payment provider.
Insurance Pay 365 may deny a refund request under the following conditions:
Fraudulent activity or suspected misuse
Violations of our Terms & Conditions
Requests submitted outside the valid refund period or policy guidelines
InsurancePay365 may update this Refund Policy from time to time to reflect changes in services or legal requirements. Updates will appear on this page with a revised effective date. We encourage users to review this policy periodically.
If you need help or have questions regarding refunds, please contact:
Insurance Pay 365
Email: info@insurancepay365.online